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TTS 5,000 sq. ft. facility is located in Santo Domingo, the capital city of the Dominican Republic. The site is located on one of the city's main avenues, providing employees easy access and transportation to our location. The site includes two (2) back-up power plants to insure a reliable and redundant supply of energy, as well as 24-7 electronic surveillance and personal guard indoor & outdoor security.
Our facility is designed to make a difference in operations effectiveness and mood of our environment, associates and management staff. Its comfortable modern setting helps reduce turnover rates and increase labor productivity and teamwork.
The work stations and furnishings design is highly ergonomic and flexible in order to alleviate work stress and ease physical expansion along with the growth of the company. Our initial site has a total capacity to grow to 100 seats.
In summary, our geographic proximity, the Spanish-English language proficiency and telecommunications and technology infrastructure all contribute to providing unparalleled customer service in a dynamic customer support center. |
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