With a population of 8.7 million inhabitants, the Dominican Republic or the “D.R.”, as it is commonly called, has a lot to offer. Among the most prominent features of its people is a strong sense of commitment, high ethical standards, and willingness to learn and work hard. The D.R. offers its people more than 100 technical schools, more than 20 ESL institutes and 43 universities, of which 12 are located in Santo Domingo.

Moreover, Dominicans' ability to learn fast and outstanding productivity help create a high-performance yet flexible work environment that guarantees the achievement of service levels and customer satisfaction. It is also important to point out that over one million Dominicans currently live in the United States, providing the basis for a strong cultural affinity between the two countries.
   
 
In addition, TTS offers the following advantages:

•  Strategic near-shore location
•  Modern facilities
•  Superb telecommunications infrastructure and services
•  World-class technology

•  Significant cost reductions
•  Competitive labor costs
•  Experienced Management Team

 
 
While there are numerous call centers and support centers around the world, the Caribbean Basin region has become one of the fastest growth areas due to the combination of educated resources, competitive low labor costs and bilingual skills. The Dominican Republic stands out as a regional leader with the most competitive labor cost structure, as seen below:
   
   
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